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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherri Stewart

Sherri Stewart

February 11, 2025

4  out of  5
rating by Sherri Stewart
"Our regular State Farm Insurance Company person has retired. Now, this is our new State Farm Insurance Company. Temporarily, they are still great. I finally met our new agent and she is great her name is Jennifer and she's fun, funny, professional."
We responded:
"Sherri, thank you for your positive feedback. I'm glad to hear that you are satisfied with our service even after the transition. If you have any questions or need further assistance, please feel free to reach out. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Brett Hoover

February 10, 2025

5  out of  5
rating by Brett Hoover
"Alyssa was fantastic in helping me secure car insurance as well as renter insurance. She was knowledgeable, professional, and took the time to explain everything clearly. She made the entire process smooth and stress-free. I really appreciated her attention to detail and excellent customer service. Highly recommend working with her!"
We responded:
"Thank you, Brett, for sharing your experience! I'm glad Alyssa could assist you with your insurance needs. Her dedication to providing clear explanations and exceptional service truly makes a difference. We're grateful for your recommendation and are here for any further insurance needs you may have!"
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Russell Siemer

February 7, 2025

5  out of  5
rating by Russell Siemer
"I have been a customer with this agency since November 2023. Every person I’ve ever spoken to here has always been extremely helpful. I would recommend Will Rentschler State Farm 10 out of 10 times!!!"
We responded:
"Thank you, Russell, for your fantastic feedback! I'm happy to know that our team has been consistently helpful to you. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out anytime!"
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Kyler Prichard

February 7, 2025

5  out of  5
rating by Kyler Prichard
"Great group of people! Worked with Kaleb Prichard to set up my car/renters insurance. Everything was super smooth, and I did not have any issues. Highly recommend!"
We responded:
"Thank you, Kyler, for sharing your experience! I'm happy to hear that Kaleb made setting up your insurance a smooth process. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Stacey Craig

February 7, 2025

5  out of  5
rating by Stacey Craig
"I have been blown away with the level of customer service & professionalism that Will and his team have shown me. I’ve never had an Insurance Agent or company actually care about what’s best for me and my family. I’ve been with Will’s office for over 3 years now and I have ALWAYS felt valued & respected. I recently realized that I needed additional Life insurance and was able to meet with Chase, the Life Specialist in Will’s office. It could not have been a more professional and smooth process. Chase listened to me and took his time to explain what my options were. In the end I was able to make an educated decision that has given me & my family peace of mind! Thank You again to Will, Chase, and the entire Team at Will Rentschler State Farm!"
We responded:
"Thank you so much, Stacey, for your kind words! I'm delighted to hear that you feel valued and respected by our team. It's wonderful to know that Chase was able to assist you with your insurance needs and provide clarity on your options. Your peace of mind is important to us, and we're here for any future questions or needs you may have. Thank you for being a part of our community for over three years!"
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David Wheeler

February 6, 2025

5  out of  5
rating by David Wheeler
"Went above and beyond!"
We responded:
"Thank you, David! I'm glad to know that our efforts made a positive impact on your experience. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Daniel Neal Sr.

February 3, 2025

5  out of  5
rating by Daniel Neal Sr.
"Wonderful service, friendly agents, at a great cost."
We responded:
"Thank you, Daniel, for your kind words! I'm happy to know that you found our service wonderful and our team friendly. It's great to see that our efforts to offer competitive rates are appreciated."
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Sally Griggs

January 31, 2025

5  out of  5
rating by Sally Griggs
"I was helped by Chase McLelland and he was very friendly, yet very professional and helpful. He answered all my questions without making me feel that I was being rushed. And Will Rentschler helped me also by just adding his input so that I would be as well informed as possible before making my decision regarding insurance. I highly recommend this office for your insurance needs."
We responded:
"Thank you, Sally, for sharing your experience! I'm glad to hear that Chase was friendly and professional, ensuring all your questions were answered thoroughly. It's great to know that my input was helpful in making your decision. We appreciate your recommendation and are here for any future insurance needs you may have!"
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Reba Lowery

January 31, 2025

5  out of  5
rating by Reba Lowery
"Experienced amazing customer service and saved a good bit monthly using this agency for my auto insurance! Shout out to Katie Cooper, she was and continues to be so helpful, especially with my last minute changes."
We responded:
"Thank you for the wonderful feedback, Reba! We're so happy to hear you had a great experience with our team. Katie Cooper will be thrilled to know her help made a difference, especially with those last-minute changes! We're always here to assist with anything you need moving forward. Thanks again for choosing us!"
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Greg Prichard

January 31, 2025

5  out of  5
rating by Greg Prichard
"The office is conveniently located and the staff is incredibly polite and professional. Kaleb P is quick to respond, very knowledgeable and helped me understand all my options! Thank you!"
We responded:
"Thank you, Greg, I'm glad you found our office conveniently located and our team polite and professional. "
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Jim Mitchell

January 30, 2025

5  out of  5
rating by Jim Mitchell
"Met our insurance needs and treated us with kindness and respect. We were very pleased with the great customer service and the quickness in taking care of our needs. We received a quick fair quote and were helped making payment in the way we were happy with."
We responded:
"Thank you, Jim, for sharing your experience! I'm glad we could meet your insurance needs and provide service with kindness and respect. It's wonderful to know that you appreciated the quick and fair quote, as well as the assistance with your payment preferences. If you have any questions or need further assistance, feel free to reach out."
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Amy Aronowitz

January 26, 2025

5  out of  5
rating by Amy Aronowitz
"I hate dealing with car insurance and the rate hikes and everything else, but Brandon called me and g really took the time to explain my policy to me. I can't tell you how much that means. He gave me a great quote, at a cheaper price, and was so kind! Great customer service!"
We responded:
"Amy, thank you for your wonderful review! I'm happy to hear that Autumn was able to provide you with a great quote and exceptional customer service. We understand that dealing with car insurance can be frustrating, so it's great to know that Autumn made the process easier for you. If you have any further questions or need assistance in the future, our office is always here to help. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Michael Spray

January 23, 2025

5  out of  5
rating by Michael Spray
"Brandon was very helpful in dealing with Liberty and gave us a much better rate with better coverage. Thank you so much"
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to hear that Brandon was able to assist you in securing a better rate and coverage. Your satisfaction is our priority, and we're here for any future needs or questions you may have. Feel free to reach out anytime!"
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Michael Campbell

January 18, 2025

5  out of  5
rating by Michael Campbell
"Blake was very helpful and friendly."
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to know that Blake was able to assist you with such friendliness and helpfulness. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Britt Risinger

January 15, 2025

5  out of  5
rating by Britt Risinger
"Review For Devin Rising: I called in to pay premiums due on 2 vehicles. Devin answered the phone and took care of everything for me & emailed me a receipt for both payments. Devin was very professional and helpful. Thanks for your help, Devin."
We responded:
"Thank you, Britt, for sharing your experience! I'm glad Devin was able to assist you with your premiums and provide the receipts promptly. It's wonderful to know that Devin's professionalism and helpfulness made a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Jose Parrilla

January 14, 2025

5  out of  5
rating by Jose Parrilla
"Mr. Brandon was a great help when it came to answering my questions regarding my policies and was very helpful and polite. He made changing policies and rates easy to understand and what the costs of coverage are going towards. A pleasure to speak with and great customer service."
We responded:
"Thank you, Jose, for sharing your experience! I'm delighted to hear that Brandon was able to assist you with your policies and provide clear explanations. It's wonderful to know that you found the service both helpful and polite. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Emmaly Osborne

Emmaly Osborne

January 14, 2025

5  out of  5
rating by Emmaly Osborne
"Devin was absolutely amazing!! I have been paying a ridiculous amount for insurance that didn’t even have as good of coverage as he was able to give me. So helpful and made the process super easy! Thank you so much Devin!!"
We responded:
"Thank you, Emmaly, for sharing your experience! I'm so happy to hear that Devin was able to assist you with better coverage and make the process easy. Your satisfaction is important to us, and we're grateful for your feedback. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Mikayla Smith

January 14, 2025

5  out of  5
rating by Mikayla Smith
"I wanted to cry after learning how much I would save on auto insurance with State Farm. After experiencing terrible service and rates with Progressive, I decided to look into a different option. On the other line was a hero: Devin Rising. He saved me time, stress, and most importantly, money. I was extremely impressed with his knowledge and ability to communicate my insurance policy in simple terms. Moreover, he followed up every step of the way and confidently knew how to answer my questions. Switching was easy, and I am happy I found insurance fit for me. Thank you SO MUCH Devin!"
We responded:
"Thank you, Mikayla, for sharing your experience! I'm so glad that Devin was able to assist you effectively and make the switch to State Farm a smooth process. It's wonderful to know that his expertise and follow-up made a positive impact on your insurance journey. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Brady Rising

Brady Rising

January 3, 2025

5  out of  5
rating by Brady Rising
"Thanks to Devin Rising I will be saving so much money on my car insurance! Big thanks to Will and his team and for the high quality service that I was provided with. The communication was clear and concise and super helpful! Thank you!"
We responded:
"Thank you, Brady! I'm happy to hear that Devin was able to help you save on your insurance. Our team is grateful for your kind words about the service and communication you received. If you have any questions or need further assistance, feel free to reach out to us anytime!"
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Dylan Wier

January 3, 2025

5  out of  5
rating by Dylan Wier
"Devin Rising was very helpful with my claim 🙏"
We responded:
"I'm happy to hear that Devin was able to assist you, Dylan. We appreciate your feedback and are grateful to have Devin as part of our team. "
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John Cowling

December 27, 2024

5  out of  5
rating by John Cowling
"Will Rentchler State Farm is so kind and helpful! Being new to the area I didn't know what to do! His office will take time to explain converages and help with any life insurance needs. So thankful I can do business with someone who loves their team members, serves the community and I can put my trust in. Will Rentchler State Farm for the win!"
We responded:
"Thank you, John, for your wonderful feedback! I'm glad to hear that our office could assist you with your insurance needs as you settled into the area. We truly value our team and community, and it's rewarding to know that it makes a difference. If you have any questions or need further assistance, feel free to reach out anytime!"
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Amber Zepeda

December 26, 2024

1  out of  5
rating by Amber Zepeda
"Lacking."
We responded:
"Thank you so much for the amazing review, Amber. I'm very thankful for your business and appreciate you very much!"
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Erin Mullins

December 11, 2024

5  out of  5
rating by Erin Mullins
"Josie was absolutely amazing. Sometimes, dealing with insurance can be such a pain, but she went above and beyond to help me figure out why my insurance rates increased and how to get them back to what they should have been. She took extra time out of her day to deal with the billing department and see why I was getting cancelation notices, even though I paid. She made the process so much less stressful for me, and you could tell she genuinely cared about helping me. She even followed up on everything to make sure it was all done properly. She was so incredibly kind and thorough. Thank you so much, Josie! You're amazing!"
We responded:
"Erin, thank you for sharing your experience! I'm glad Josie could assist you with your insurance rates and billing concerns. It's wonderful to know she made the process less stressful and showed genuine care. We appreciate your kind words and are always here to help with any future needs."
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Jeff Pace

December 9, 2024

5  out of  5
rating by Jeff Pace
"Dylan is a very professional and honest salesperson. He provided honest evaluation of insurance options and comparison of my current insurance."
We responded:
"Jeff, thank you for your wonderful review! I'm glad to hear that Dylan provided you with a professional and honest evaluation of your insurance options. It's great to know that his approach helped you compare your current insurance effectively. We appreciate your feedback and are here for any future needs or questions you might have!"
Profile photo of Rylee Funk

Rylee Funk

December 9, 2024

5  out of  5
rating by Rylee Funk
"I don’t typically write reviews but I just had to for my top notch experience! Dylan took his time explaining everything I need to understand before making my decision. He was very patient and proved how knowledgeable and insightful this team is. He made an experience I was dreading to something that was stress-free. Thank you!"
We responded:
"Rylee, thank you for sharing your experience! I'm glad Dylan could make the process clear and stress-free for you. It's wonderful to know that his patience and knowledge stood out. We appreciate your kind words and are here for any future needs or questions you might have."