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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tanner Clifton

April 22, 2026

5  out of  5
rating by Tanner Clifton
"I had an excellent experience working with Dylan White at State Farm, and I can honestly say the entire process was far better than I expected. From the very beginning, he was professional, knowledgeable, and incredibly patient throughout every step. Insurance can be confusing and overwhelming, especially when you are trying to make the right decisions and understand all of your options, but Dylan made everything feel simple, clear, and stress-free. He took the time to answer every question I had, explain things in a way that actually made sense, and made sure I felt comfortable and confident with every decision along the way. What really stood out to me was not just his patience, but the way he genuinely took the time to get to know me as a person instead of treating me like just another customer. He seemed sincerely interested in me and my interests, which made the whole experience feel much more personal and comfortable. That kind of genuine attention is rare these days, and it made a big difference. It felt like he actually cared about building a real connection and understanding what mattered to me, which made me trust his guidance even more. One of the biggest things that helped me was how much he stepped in and handled the hard part of switching everything over. He helped me cancel my existing policies with another company and took a huge amount of the work off my plate. What I expected to be a stressful, drawn-out process ended up being smooth and manageable because Dylan did so much of the heavy lifting. That alone made the experience stand out, because he didn’t just sell me a policy and leave me to figure the rest out on my own. He stayed involved and made sure everything was handled as smoothly as possible. He also never made me feel rushed, no matter how many questions I asked or how much clarification I needed. He always responded with a positive attitude, a high level of professionalism, and a willingness to help in any way he could. You can tell he takes pride in what he does and truly wants people to feel informed and taken care of. Instead of making the process feel transactional, he made it feel easy, personal, and reassuring. It’s rare to come across someone who not only knows their job so well, but also genuinely cares about providing outstanding customer service. Dylan went above and beyond to make sure I understood everything and got the coverage that worked best for me, and he did it with patience and kindness the entire time. If you are looking for someone dependable, honest, knowledgeable, and extremely easy to work with, I highly recommend Dylan White at State Farm. He made what could have been a frustrating and stressful process feel smooth, easy, and actually enjoyable. His customer service is top-notch, and it is clear that he truly cares about helping people. I couldn’t be more impressed with the experience, and I would absolutely recommend him to anyone looking for someone they can trust."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Will Rentschler’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pensacola ."
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Cheston Graham

April 20, 2026

5  out of  5
rating by Cheston Graham
"Awesome service"
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LateInDaGame Trucker

April 20, 2026

5  out of  5
rating by LateInDaGame Trucker
"AbiGail Flakes Is One Of The Best In The Industry Not Only Did She Save Me Ton She Literally Made Sure To Explain It, For That Im Grateful"
We responded:
"Thank you for the 5-star review, LateInDaGame! Here on State Farm Agent Will Rentschler’s Team, we are proud to serve our community and appreciate your recognition. "
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Alexis Kaine

April 14, 2026

5  out of  5
rating by Alexis Kaine
"Dylan was awesome to work with, guided me through the process seamlessly!! Would recommend him as your rep"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Will Rentschler’s Team here in Pensacola . "
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Tammy Parker

April 7, 2026

5  out of  5
rating by Tammy Parker
"Will Rentschler and his team are the best. Abigail is an awesome agent very personable and professional."
We responded:
"Thank you for the 5-star review, Tammy! Here on State Farm Agent Will Rentschler’s Team, we are proud to serve our community and appreciate your recognition. "
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Mary Beth Edgman

April 1, 2026

5  out of  5
rating by Mary Beth Edgman
"Blake was my agent and his service was nothing less than OUTSTANDING!!! Service was quick, easy and he saved me money. He even helped me with canceling my previous auto policy. Thanks Blake, great working with you!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Pipo Wagner

March 26, 2026

5  out of  5
rating by Pipo Wagner
"Trevor and the team made sure I got the best deal, saving me A LOT of money. I'm recommending this to everyone, they communicate fast and clearly with is really important."
We responded:
"Thank you for taking the time to leave such a great review, Pipo. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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thomas mcclammy

March 19, 2026

5  out of  5
rating by thomas mcclammy
"Abigail was incredible. As polite and courteous as they come. Made my whole transaction smooth as silk. Thus is why I will always stay with State Farm. Thank you Abigail."
We responded:
"Thank you for the fantastic review, thomas! We are always here to help with your insurance needs here in Pensacola . "
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Brooks Moore

March 12, 2026

5  out of  5
rating by Brooks Moore
"Another excellent service call with Abigail. Very quick and seamless transaction."
We responded:
"Thank you for the fantastic review, Brooks! We are always here to help with your insurance needs here in Pensacola . "
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Bill Melanson

March 12, 2026

5  out of  5
rating by Bill Melanson
"Easy to deal with. All pleasant when I call the office no matter who I deal with I have been a State Farm customer for many years.Since1958 to now. Thanks guys and gals for all you do for our family."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Will Rentschler’s Team. "
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Laura Turnage

March 2, 2026

5  out of  5
rating by Laura Turnage
"It was really easy to change our insurance policy over to State Farm. We’re really happy with all the help. AbiGail is amazing to work with."
We responded:
"Thank you for your kind review of State Farm Agent Will Rentschler’s Team. We appreciate it!"
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Anne Richardson

March 2, 2026

5  out of  5
rating by Anne Richardson
"Brandon Calabro and Kaleb Prichard in Will Rentschler's office went above and beyond in successfully resolving some complicated windstorm coverage issues for me. Their professionalism and skilled efforts to obtain the information and results I sought are very much appreciated. Many thanks to both."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Will Rentschler’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pensacola ."
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Jacenta Walker

February 18, 2026

5  out of  5
rating by Jacenta Walker
"Fair, pleasant and patient"
We responded:
"Jacenta, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Will Rentschler’s Team is just a call or email away!"
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BETTY LUCAS

February 17, 2026

5  out of  5
rating by BETTY LUCAS
"Mr Connor effectively address all questions. Explain each item in clear detailed, listen and understood what I was looking for regarding changing insurance. Great customer service."
We responded:
"Thank you for your kind review of State Farm Agent Will Rentschler’s Team. We appreciate it! Thank you for the amazing review, BETTY! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Dave Kelley

February 12, 2026

5  out of  5
rating by Dave Kelley
"Will and his team are truly exceptional. Yesterday, on a complete whim, I decided to purchase a new car late in the afternoon. When I called the office, Chase McLelland picked up just minutes before closing. He didn’t rush me—he gathered every detail with care, and before I even made it back to the dealership, a binder and temporary insurance card were already waiting in my inbox. Because of his quick action and professionalism, the purchase and delivery of my new vehicle were absolutely seamless. I’m incredibly grateful for the prompt support and the outstanding service. Thank you for making the entire experience effortless."
We responded:
"Thank you so much for the 5-star rating, Dave! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Bryan Legg

February 12, 2026

5  out of  5
rating by Bryan Legg
"Blake was great! Unfortunately he had a better deal but I was too late making up my mind."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Will Rentschler’s Team. "
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Tristan Wilt

February 10, 2026

5  out of  5
rating by Tristan Wilt
"Itzel helped me with a quote and got me a rate I was satisfied with. She was great and nice"
We responded:
"Thanks so much for the fantastic rating, Tristan! We are so glad you had a positive experience with us here on State Farm Agent Will Rentschler’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kami Valderrama

January 31, 2026

5  out of  5
rating by Kami Valderrama
"Itzel was such a great help with setting up our policies. She followed up and ensured we had the maximum coverage for the best price. I’m so glad to be beack at State Farm!"
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Joe

January 23, 2026

5  out of  5
rating by Joe
"Abigail provided prompt assistance with my auto insurance needs with professionalism and had everything taken care of quick and easy.👍👍"
We responded:
"Thank you, Joe. I'm happy to hear that Abigail provided the support you needed. It's great to know that the additional policies recommended were beneficial for you. We're always here to assist with any questions or future needs you may have. Thanks for choosing us!"
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M Hinson

December 30, 2025

5  out of  5
rating by M Hinson
"Excellent service!"
We responded:
"Thank you, M Hinson! I'm happy you found our service excellent. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Phi Do

December 23, 2025

5  out of  5
rating by Phi Do
"He was really helpful! And saved us a lot of money thanks Dylan!"
We responded:
"Thank you for your feedback! I'm glad to hear that Dylan was able to assist you and help save money. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Harold Shaw

December 15, 2025

5  out of  5
rating by Harold Shaw
"Dylan White, was very helpful and very informative. He is truly a great professional."
We responded:
"Thank you, Harold! I'm happy to hear that Dylan provided you with such helpful and informative service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Kim Lang

December 10, 2025

5  out of  5
rating by Kim Lang
"Today I was involved in a accident and Abigail went above and beyond to help me and assure me of our coverage and she was very calming and professional!! We love STATE FARM!!"
We responded:
"Kim, thank you for sharing your experience! I'm happy to hear that Abigail provided such calming and professional support during your accident. We appreciate your trust in us and are always here to help. Let us know if there's anything else you need!"
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Ifeoluwa Olaniyan

November 10, 2025

5  out of  5
rating by Ifeoluwa Olaniyan
"Just got my renter’s and auto insurance set up with State Farm, and Dylan was a great help throughout the process. Will 100% recommend."
We responded:
"Thank you, Ifeoluwa! I'm happy to hear that Dylan was able to assist you with setting up your insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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April Manning

November 7, 2025

5  out of  5
rating by April Manning
"Dylan did amazing with me today. He was very patient as we transitioned over and even with waiting for my husband to get his documents signed."
We responded:
"Thank you, April! I'm happy to hear that Dylan provided such patient and supportive service during your transition. We appreciate your trust and are here for any further assistance you might need. Thanks for choosing us!"