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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin pass

September 25, 2026

5  out of  5
rating by Kevin pass
"They are so very helpful.. they take the time to understand what your problem is.. and they always solve it.. glad to do business with them.."
We responded:
"Kevin, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pensacola. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Will Rentschler and Team "
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Mary Dilley

September 24, 2026

5  out of  5
rating by Mary Dilley
"Very helpful"
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Shane singleton

September 17, 2026

5  out of  5
rating by Shane singleton
"Thank you Dylan for making the transition to State Farm a smooth and easy transition. Your time and attention to detail is much appreciated!"
We responded:
"Thank you so much for your kind review, Shane!  If you need insurance assistance, we are just an email or call away! - Will Rentschler, your State Farm Agent   "
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Joseph Cook

September 15, 2026

1  out of  5
rating by Joseph Cook
"Very poor communication they merged my two policies together to make it easier on themselves without my consent which caused my bill to go up when I try to address it they told me oh well I’ve been with them for years. I always pay my bills early. I’ve never had a claim and I have zero communication from them whatsoever. Furthermore, I have to drive safe app on my phone and my bill is never gone down and four years so that’s a lie. That they advertise When asked to speak to a manager of supervisor, I get the runaround I will definitely be looking for another insurance company"
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Ray Robins

September 14, 2026

5  out of  5
rating by Ray Robins
"I want to thank Amy for all of her help with removing and adding a new vehicle to my policy."
We responded:
"Ray, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Claire Escobedo

September 12, 2026

5  out of  5
rating by Claire Escobedo
"Michelle Riley helped me start a new car insurance policy that's going to save me SO much money. She was friendly, helpful, and efficient."
We responded:
"Thank you so much for your wonderful feedback of us here at Will Rentschler’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Will Rentschler’s Insurance Team "
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Douglas Steel

September 11, 2026

5  out of  5
rating by Douglas Steel
"Excellent service! After 20 years of being a loyal customer of Travelers, they jacked my rates. So I switched to you guys. You gave me a great rate, and every time I've had a question, you've answered with kindness, courtesy, and professionalism. I can't ask for anything more than that. Thank you."
We responded:
"Douglas, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Pensacola insurance team! - Your State Farm Agent, Will Rentschler "
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Lee Sands

September 9, 2026

5  out of  5
rating by Lee Sands
"Amy did a great job. I grew up with Will and I tell everyone I know to go see him and his crew. Amy was very helpful and she did an excellent job getting my policy squared away. This is a trustworthy and honesty group to deal with."
We responded:
"Lee, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Will Rentschler and Team "
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Susan Marie Spiteri

September 8, 2026

5  out of  5
rating by Susan Marie Spiteri
"Amy is GREAT"
We responded:
"Wow, thank you for the 5-star review, Susan! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Mikayla Cash

September 7, 2026

5  out of  5
rating by Mikayla Cash
"I cannot say enough wonderful things about Kylie and Angela at State Farm. ❤️

I was going through an incredibly difficult and stressful time in my life, and from the very beginning, they went above and beyond to help me in any way they possibly could. They were both so compassionate, patient, understanding, and truly dedicated to finding solutions and making things as easy as possible for me during a time when I really needed that support.

What stood out to me most was that they never made me feel like just another customer. They genuinely listened, cared about what I was going through, and did everything within their ability to help me navigate a very difficult situation.

Kylie and Angela are both incredibly accomplished at what they do, but more importantly, they are genuinely good people who care about their clients. I am so grateful for the time, effort, kindness, and professionalism they showed me. They made a difficult season feel a little less overwhelming, and I will never forget that.

If you are looking for people who will truly go above and beyond for you, I highly recommend Kylie and Angela at State Farm! ❤️"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pensacola to know you had such a great experience with us. "
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Robert Bellanova

September 5, 2026

5  out of  5
rating by Robert Bellanova
"Amy and the entire staff at State Farm have always been super to me and have far exceeded any and all expectations I ever had concerning my insurance needs. I feel confident , secure and “at home” with them."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pensacola to know you had such a great experience with us. "
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Adetoyosi Obikoya Burley

August 31, 2026

5  out of  5
rating by Adetoyosi Obikoya Burley
"I have had a wonderful experience with Kylie Powell. She’s a kind and responsive agent who always answers my questions. She’s made my experience as a State Farm customer a breeze and I couldn’t imagine switching to another company."
We responded:
"Thank you so much for the 5-star rating, Adetoyosi! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Will Rentschler "
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Rebecca Garcia

August 26, 2026

5  out of  5
rating by Rebecca Garcia
"Amy was fantastic when I needed to make a policy change. She walked me through the whole process and was very personable. She also made recommendations for the best coverage in the event of a claim. Thank you, Amy!"
We responded:
"Rebecca, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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rodney brown

August 25, 2026

5  out of  5
rating by rodney brown
"Chase is a great agent and always kept me updated on my policy !"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pensacola insurance team. "
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Keenan Lyn

August 24, 2026

5  out of  5
rating by Keenan Lyn
"Hey, Jack was very helpful and gave me excellent service for setting up an appointment with Safelite to take care of my chip windshield"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Kay Keller

August 20, 2026

5  out of  5
rating by Kay Keller
"Amy was very very helpful with my questions this morning and I am very happy being with State Farm"
We responded:
"Thank you so much for the 5 stars, Kay! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jared L.

August 17, 2026

5  out of  5
rating by Jared L.
"Amy with State Farm was very helpful and friendly today on our call to take care of the insurance on my truck. She was very patient and answered all my questions adequately. I really appreciate their help today."
We responded:
"Thanks so much for the amazing review, Jared! We really appreciate your support here in Pensacola. Just reach out anytime if you need us - we’re here for you. "
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Bonnie Smith

August 11, 2026

5  out of  5
rating by Bonnie Smith
"Jason was very knowledgeable on every level about helping me and getting a price I can afford I highly recommend state farm and jason. Y'all and the bestest. Thank from B. smith Milton Fl"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pensacola insurance team. "
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SteelerNation

August 6, 2026

5  out of  5
rating by SteelerNation
"I’d like to thank Amy for helping me with my auto insurance she was so helpful and knowledgeable about the situation I was having. She was vey nice and well spoken,"
We responded:
"Hi SteelerNation, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Will Rentschler, Your State Farm Agent "
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Ruthann Skeens

July 23, 2026

5  out of  5
rating by Ruthann Skeens
"Abigail was amazing in helping not only myself but my son in answering all pertinent questions regarding coverage on several different properties. Her patience, knowledge and personal care was above & beyond the general customer service experience! Thank you Abigail there should be more like you!! From a frustrated 66yo thanx 😊 you put me at ease and found the perfect policies for both my son & I. I would highly recommend Abigail at State Farm William Rentschler Agency."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Wanda Galbraith

July 23, 2026

5  out of  5
rating by Wanda Galbraith
"Dylan White was very easy to work with he explained everything very well"
We responded:
"Hi Wanda, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Pensacola.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Will Rentschler "
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Constance Newburn

July 10, 2026

5  out of  5
rating by Constance Newburn
"My agents took care of needs that I wasn’t aware that I had. They anticipated every question and had the answers. I’m very impressed and pleased."
We responded:
"Thank you for your kind review of State Farm Agent Will Rentschler’s Team. We appreciate it!"
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gay ciancia

July 8, 2026

5  out of  5
rating by gay ciancia
"Great customer service and helped me better understand the policy and what I was paying for. Making certain that I was being covered in the event of a claim."
We responded:
"Thanks so much for the fantastic rating, gay! We are so glad you had a positive experience with us here on State Farm Agent Will Rentschler’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Mary Scoggins

July 2, 2026

5  out of  5
rating by Mary Scoggins
"Andie Gorowsky sold me an auto policy today for my 2025 Subaru Crosstrek. She answered all my questions in an efficient & professional manner. She was able to offer me better coverage at a lesser price than my last policy. In all it was a great experience & I highly recommend Andie to anyone looking for auto insurance."
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Pensacola . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Bettina Gentilo

June 5, 2026

5  out of  5
rating by Bettina Gentilo
"I'm telling you folks, Abigail is an angel sent from God!! I needed to change my car insurance and was concerned about certain aspects of the quote I received online. Abigail went over and above the call of duty to make sure that everything in the quote had been properly included and registered, to set my mind at ease.Talk about a 100% grade of customer service! Absolutely wonderful!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "